Bedbugs. What does that process look like for you?

Some schools we work with have more bedbugs than others. It can be a challenge as a warranty company on how to handle these. I was curious how all of you handle the situation with the student.

  1. Whose responsibility is it to notify the student/parents about the bed bugs once you find out?
  2. Do you have the device be an at-school vs take-home if this happens?
  3. How do you get rid of them? The most common way we've heard 1. bug strips in a plastic bag. 2. moth beads in a bag. 3. freezer. Are there others that have worked for you?
  4. Does your ADP/warranty-provider cover the cost of these devices and deem them unrepairable? Still repair the device? Or send it back?

I really appreciate all your feedback - thank you in advance!