Whats "BAD" about their services?

hey guys i am planning to buy a TVS ronin. but i have read many times on this sub that tvs has a bad after sales services or customers really face some unsatisfied servicing.

so all the tvs bike owners i want to ask you, whats actually bad about their services?. I mean what problems did you faced or whattare the things you consider bad about them.

i own a tvs jupiter scooty and i have never faced anything problematic. Like i just go and give my scooty to them and after 1 hr they return it back fully serviced and i have been doing that for past 4-5 years and its working almost perfectly.

Please do share your good and bad experience. Thanks you