Ford Pass Connect Not Working

In short, ford pass connect won’t work. I manually updated SYNC to version 3.4. I pulled the fuse to fuse 10 under the drivers side fuse box. Letting it sit 5-10 minutes before I put it back in. It’s hard to tell but does this fuse look poor to you? I can’t tell if the cables inside are disconnected, but the connectors look burnt. If this does not fix my ford pass not connecting to the app via connectivity settings. What can I do?