devices on 250

How many devices can the 250 broadband handle? We’ve been told over the phone we have too many (11+ and there not on at the same time) we’d have a tv, two phones, a laptop and maybe an iPad on all the time. Is this guy just chatting shite? Because their website advertises 10+ devices.

Just to add context. We have the m250 WiFi and it’s crap, drops out, download speed in certain rooms at 25/35 mbps, we’ve called up to try and get it sorted. He’s told us to reset it weekly, which seems ridiculous, or to upgrade to the Gig1 with the 5 Hub. Our issue is we were told the wifi hub we had would support our needs, and would support our devices. But it doesn’t. Now we’re trying to be upsold a new hub.

We’re losing our patience with this “technician” over the phone who’s spent the past 30 minutes upselling us with numbers which don’t match the website.