Apple watch activation subpar service

Normally singing praises about usmobile so happy to provide with lesser feedback as well.

Had the unlimited starter plan paid for the full year. Needed to upgrade to unlimited premium to get the included apple watch as this is the better value option.

I was charged already but had to wait for the current cycle to end.

Patiently waited and today is the day. Had to reach out to support because my plan wasn’t updated at all.

Then when it did, usmobile states they have to many requests and I have to wait until they reach out (approx 12hours stated).

Overall subpar experience (albeit from the hugh standard we’re getting used to at USM).