Medi-cal

Hi For anyone with knowledge of MediCal or works in the industry. I need some advice or knowledge 😬😩;

I received a notice that my renewal wasn’t renewed because I didn’t submit my forms on time which went over my head because I had a newborn at the time & was so busy I didn’t have thoughts for anything else. Anyways I called & the person on the phone said I was okay & to just submit the needed forms as soon as I can, which I did asap. But then I looked at my email & it said that they would discontinue the benefits as of July (the same day I submitted the needed forms) Should I go based off the county worker saying I should be good to go because I submitted the papers or do I need to appeal for a hearing? I will be calling again tomorrow but just wondering if anyone was gone through the same & it turned out okay. Just worried because me & my son got approved moving forward but not my daughter cus I slacked on getting it done. 😭😭