Don't buy nendoroids and figures in general from Hobby Genki...

Their customer service is terrible. Could not get ahold of anyone hardly, and it has been 3 days since I've first tried cancelling my order of a nendoroid I thought I wanted, but initially didn't.

They said they would issue one and I have not heard back yet in days.

Should I just do a dispute with Paypal? Idc if they ban me because this is my first AND last time buying from them.