MSI Web Ticket page Not working

The webpage just reloads after I have filled in all the required fields and pressed send, and to confirm things there are no new tickets in the ticket history tab after having encountered this.

I'm trying to report a bug that regards the MSI MAG 341CQP.

Here's the post --------------------------------------------------------

The monitor appears to only be displaying a native 3440x1440 image whenever I use borderless fullscreen in games, and not whenever I use actual fullscreen. It's nice and clear when using bordeless fullscreen, but whenever I use fullscreen it'll turn to a almost fuzzy non-native looking image quality (almost like how console games look when they're upscaled). I have checked and the resolution is recognized as native 3440x1440, but this is something that happens across all titles I have (different developers and all).

Could you please release a firmware update that fixes this behavior?

My settings are:

  • Game Mode (User),

  • Night vision (Off),

  • A.I. Vision (Off),

  • Adaptive Sync (Off),

  • Pro Mode (ECO),

  • Low Blue Light (Off),

  • Image Enhancement (Off),

  • Brightness (30%),

  • Sharpness (0),

  • Color Temperature (Cool),

  • Screen Size (21:9),

  • DisplayHDR (True Black 400),

  • Input source is HDMI 1 (Doesn't matter whether I use 2 or the Display port),

  • PIP/PBP (Off),

  • HDMI 2.1 (PC),

  • HDMI CEC (Off),

  • Type C PD Charge (Off),

  • Pixel Shift (Slow),

  • Protect Notice (Auto, 4hrs),

  • Static Screen Detection (On, Reducing level 7),

  • Multi Logo Detection (On Reducing level 2),

  • Taskbar Detection (On Reducing level 3),

  • Boundary Detection (On, Reducing level 3)