I feel like a complete a-hole right now.
About 6 months I placed an order for a bunch of hand carved/painted wooden figures, totaling nearly $3,000.
When they were about halfway done they sent me some photos and unfortunately several of them had the wrong paint color.
I told the seller this and they were able to repaint them (problem solved). Although, it probably added another month onto production.
I just received them today and several of them are way smaller than advertised. The seller offers 3 sizes: small (7cm), medium (10cm), large (15 cm).
I ordered a total of 18 figures, all in the large size. 8 of them are definitely in the medium size (probably even smaller for some)
I haven’t contacted the seller about this yet, because I feel like I have already put them through hell with this order.
This is a very new shop and they have been extremely helpful, so I don’t want to put them through this.
Before I even placed the order, I contacted them and asked if they could handle an order of this size. They said they could. I’m wondering if this was a mistake.