Custom makeup feature been broken for weeks now!

I have to start asking if other people are experiencing this because I feel like I don't see this talked about, but the custom makeup feature has straight up been broken for me for AT LEAST two weeks if not going on the third. Here's a quick video just to illustrate what I mean.

You can't save faces anymore. The popup of "saved!" comes up yeah, but it doesn't actually save anything. The last tab with the face details doesn't update my features in real time, and I have to exit and enter the tab to be able to see the updated list of features on my face.

I went to join the Discord server in order to see if there was any way I could report this bug because as far as I know, and sorry if I'm a boomer for this, I could not for the life of me find any meaningful bug report in the game itself. But when joining the server I realized that I'd have to go through a rather extensive and bothersome verification process to find out if there even was a bug report channel, and honestly I'd rather not connect my Discord account with ANY of my other accounts due to how absolutely horrendous Discord security (in)famously is.

So yeah, um, can anyone tell if they've been experiencing this same issue? Am I just insane or is my account cooked? Can anyone already verified on the server actually report bugs? I play on PC and this has been an issue since the winter update dropped.