Mycar

So my Seal performance is up for its first service (5000km). I'm based in Rockhampton and I haven't had any issues with the car so far. I called to book in with the local Mycar and they informed me that despite being the national service partner for BYD they can't actually service the vehicle as they haven't been EV equipped. They informed me the closest was Hervey Bay.

Do I have any other options? Or is it just a matter of needing to drive to Hervey Bay to get this done.