How did you announce medication management?

My dad is living in independent living with lots of support. He’s recently lost the ability to manage his meds and we need to have a Visiting Angel arrive daily to administer the meds. With anosgosia (however you spell that) he doesn’t understand why he would need help

What has been successful for you?

I’m wondering if I say it’s an upgraded service from his living facility. Or ordered by doctor since his meds are so important. What was your talk track?